Hippo - Service Plans Frequently Asked Questions

What is a Service Plan?
A Service Plan takes care of scheduled services, which include the replacement of essentials like oil filters, air filters, fuel filters, lubricants and spark plugs.
Why do I need a Service Plan?
A Service Plan is essential for anyone who doesn't want the financial stress of a large once-off expense for servicing their vehicle. A Service Plan ensures that your vehicle stays in good working order.
What is the difference between a Service Plan and a Motor Warranty?
A Motor Warranty provides cover for the mechanical and electrical components of your car in the event of a mechanical failure. A Service Plan, on the other hand, helps ensure that a mechanical failure is less likely to occur by frequently replacing essential parts.
When does my Service Plan commence?
The starting date of your Service Plan will depend on the service provider of your choice. Read the policy agreement on your Service Plan to determine when the cover period will commence.
What is the coverage period of a Service Plan?
A Service Plan can run over a selected period of time (e.g. 3 years) or selected kilometres (e.g. 60 000 km) – whichever comes first. This will, however, depend on the Service Plan of your choice.
In what condition must my vehicle be in order to purchase a Service Plan?
You will only be allowed to take out a Service Plan if your vehicle has a valid roadworthy certificate.
Can I purchase a Service Plan if the vehicle's manufacturer warranty has expired?
Whether your vehicle is still under the manufacturer warranty or not, the Service Plan will cover you for parts and labour according to the schedule set out by the manufacturer, at any accredited servicing outlet.
What is my responsibility when taking my car for a service?
You will need to report any defect in your vehicle to the authorised dealer and/or servicing centre.
What happens if I sell my vehicle?
In the event that you sell your vehicle, your Service Plan may be transferred to a subsequent owner provided that your Service Plan is still valid with an updated service history.

Compare trusted brands side by side. Compare insurance and other popular products

  • Beame Vehicle Tracking
  • Tracker
  • Chubb Travel Insurance
  • GetBucks Loans
  • Spectramed Medical Aid
  • rentalcars.com
  • 1Life Insurance
  • Debt Rescue
  • dail-direct insurance
  • Asterio Medical & Funeral Insurance
  • KGA Funeral Cover
  • Turnberry Medical Gap
  • Shoprite Personal Loans
  • Different Life
  • Unity Insurance
  • 1st For Women Insurance
  • Law for all
  • Onepet Pet Insurance
  • Fedhealth Medical Aid
  • Prosper Insurance
  • Bonitas Medical Scheme
  • Instant life
  • Zest Life
  • Jenus Health
  • Alexander Forbes
  • Regent Insurance
  • Budget Insurance
  • Ctrack Vehicle Tracking
  • Standard Bank Insurance
  • Bitco
  • Hollard Pet Insurance
  • Total Risk Administrators
  • dotsure.co.za
  • Momentum Health
  • Discovery Health Medical Aid
  • Matrix Vehicle Tracking
  • Legal Wise
  • Resolution Health
  • HotelsCombined Accomodation
  • Auto & General Insurance
  • Profmed Medical Scheme
  • Bestmed Medical Aid
  • Stratum Benefits
  • Travelsafe Insurance
  • Dignity Burial Assist
  • Carfin
  • Travelstart
  • Virseker Versekering
  • Kudough Credit Reports
  • Keyhealth Medical Aid Scheme
  • Bayport Financial Services
  • Ibuyeco Insurance
  • Union Life
  • Travelsafe Insurance
  • Netstar
  • Dotsure Life
  • Topmed Medical Aid
  • Medihelp Medical Aid
  • MobiLife