Hippo Staff Writer · Published 17 July 2024 · 5 min read

In October 2022, former president of the South African Roads Federation (SARF) Mutshutshu Nxumalo claimed that there were more than 25 million potholes on South Africaâs roads.
The South African National Road Agency (SANRAL) quickly refuted this. Their reasoning? With a 168,000-kilometre network of paved roads, we would have around 149 potholes per kilometre.
That might seem tough to believe. Unless youâve driven on any road in Johannesburg, East London, or Durban recently. Or if youâve gone down the R708, a major road in the Free State, where youâll run into a pothole every 29 metres. Or if you use the R31 in the Northern Cape. Or if you catch on that theyâve conveniently excluded gravel roads in their count.
Many roads are cracking and crumbling (which can, of course, lead to potholes). Collapsing culvertsâwhich direct water underneath the road to prevent floodingâcause sinkholes. Events like rockfalls create obstructions and can damage road surfaces.
All in all, weâd say the state of South Africaâs roads is far from lekker.
This isnât a competition that anyone wants to win, so fortunately itâs a tie!
According to one of South Africaâs most popular short-term insurers, Johannesburg and Pretoria (Gauteng), Potch (North West), Bloemfontein (Free State), and Pietermaritzburg and Durban (KwaZulu-Natal) account for the most pothole claims.
Ever wondered why South Africaâs roads are riddled with potholes? Well, it's a bit of a saga.
About 80% of South Africaâs roads have exceeded their 20-year design life. Plus, thereâs a substantial road maintenance backlog, with the work estimated to cost over R200 billion. Whatâs more, neither SANRAL nor municipalities have the money they need to keep repairing these old roads.
This, along with more and more extreme weather conditions in South Africa, means that weâre driving towards disaster.
In an ideal world, the authority thatâs responsible for the road would be the one to maintain and repair it. So, SANRAL would take care of the 21,000 kilometres of national roads and municipalities would look after the remaining 600,000 kilometres of gravel and tarmac.
Unfortunately, we donât live in an ideal world, so this doesnât happen.
On the bright side, we live in a country full of extremely clever people. Certain businesses have created pothole-reporting apps that drivers can use to register potholes. Those companies then send teams to fix the road, often leaving some kind of marking on the tarmac to indicate that they made the repairs.
Seeing as these pesky road craters are now part of our driving experience, it's essential to know how to safeguard your vehicle. While we can't magically erase potholes from our paths, we can certainly minimise their impact on our cars.
While we can't magically erase potholes from our paths, we can try to minimise their impact on our cars. If you see a pothole coming up and canât swerve out of the way, here are some tips to minimise damage:
Hold the steering wheel firmly: Keep a firm grip to maintain control of your vehicle as you hit the pothole.
Avoid braking on impact: Donât brake directly over the pothole as this can cause more damage to the suspension and tires. Instead, let your car roll over the pothole.
Drive straight: Keep your wheels straight as you drive over. Turning while hitting a pothole can cause more damage to your tires and suspension.
Distribute the weight evenly: Try to position your car so that the pothole is between your wheels, if possible, allowing the suspension to distribute the impact evenly.
Inspect your vehicle afterwards: Find a safe space to pull over as soon as possible to inspect your tires, rims, and undercarriage. Be realistic about whether you can drive further, as you donât want to increase any damage. If youâre unsure, rather call for a tow service.
Sometimes, Potholes Are Unavoidable
If you do run into a pothole and it results in an accident, you can claim from the authority thatâs responsible for the maintenance of the road. (Thatâs SANRAL for national roads and the municipality for local roads.) Alternatively, you can claim from your insurer.
Claiming from SANRAL or the municipality will likely be a long, painful process. On the other hand, claiming from your insurer could very well end up increasing your monthly premiums.
If you have Tyre and Rim Cover with your insurer, you can use this to claim for pothole damage. Itâs an add-on to Car Insurance made specifically for incidents like pothole damage. So, rather than making a full claim from your insurance with a hefty excess, you can claim from your tyre and rim cover and likely pay less in excess. add-on to Car Insurance made specifically for incidents like pothole damage. So, rather than making a full claim from your insurance with a hefty excess, you can claim from your tyre and rim cover and likely pay less in excess.
It's up to you to decide how best to get your vehicle fixed if it's damaged by a pothole.
âA pothole every 29m on this stretchâ â dire road conditions in Free State frustrate residents
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#R31 road in Northern Cape remains closed with life-threatening potholes
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This article is for informational purposes only and does not constitute financial, legal, medical or insurance advice. Hippo is a comparison site helping you evaluate quotes from trusted South African insurers. Always review policy details before making changes. Quotes are risk profile dependent and subject to annual review. No fees are charged for using Hippoâs comparison service. HAS (Pty) Ltd and HCS (Pty) Ltd are authorised FSPs. Terms and conditions apply.
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