Auto & General

About Auto & General

Commitment, a word that people are afraid to use because it carries so much weight.

But we’re not…

At Auto&General we’re committed in making good and being there for our customers, partners, and brokers.  

Because sometimes all you need is to know that you are insured with an insurer that will be there.

There in the storm, there in the fire, there in the ash.

We understand that our clients' priorities may change and grow through their lifetimes, and we want to be there for them no matter what life stage they're at. That's why we've continued to expand our range of products to include personal, business, life, and value-added products, so that our clients' needs are met, no matter what those needs are.

Committed Insurance
Car, Home Insurance you can trust

Our products

Our products are custom-made to meet all your needs.

When suddenly happens, you know who’s there for you.

Under Vehicle Cover, we offer Comprehensive, Third-party, Fire, and Theft, and Third-party Only cover. We also provide Home Contents and Buildings Insurance to protect your most valued assets; Life Cover to ease the heartache of your loved ones when you no longer can; and Business Insurance, so you can maintain your business and your financial wellbeing.

If your needs are a little different, we also offer cover for:

  • Motorcycle
  • Caravan
  • Trailer
  • Off-road
  • Watercraft
  • Portable Possessions
  • Value-added products
  • Personal loans

Compare car insurance, home insurance, buildings insurance, business insurance and life insurance

Assist benefits

Emergencies happen suddenly. As an Auto&General client, you don’t need to worry about who’ll be there for you when suddenly happens; our 24/7 Assist Benefits include:

  • Home: We’ll cover the call-out fee and one hour’s labour for plumbers, electricians, glaziers, and locksmiths.
  • Road: When things go wrong with your car, we’re just a phone call away. Our Road Assist includes breakdown and accident assistance.
  • Trauma: If you have a traumatic experience, we will provide you with face-to-face counselling sessions, therapy referrals, and other forms of emotional support to get you through.
  • Medical: In a medical emergency, time is of the essence. We have a 24/7 telephonic advice line if you’re unsure of what to do, access to emergency response and transfers to medical facilities, and more.
  • Legal: Speak to a qualified attorney for legal documentation, agreements, courtroom preparation, and referrals. Plus, you get telephonic tax advice.
  • Entertainment: If you need help planning an event, you can find out all you need to know about major entertainment events, hotels, restaurants, and general travel arrangements.

Assist benefits offered are policy dependent and are available on Comprehensive vehicle, Home Contents and Buildings insurance policies.

Close up shot of plumber fixing pipes | Assist benefits | insurance partner
Mobile phone in hand displaying mobile app | road assist | partner

The Auto & General App with crash detection

With technological advancements that could save your life, we’re in the palm of your hand whenever you need us via the Auto&General App.

Use our app for everything from emergency medical assistance that you can request at any time, roadside assistance you can trust and track to your exact location, to the viewing and downloading of policy details and your policy documents.

And then there's the crash detection feature for our Comprehensive Vehicle policyholders. Using smartphone-based impact detection, our app can sense a severe car accident and send emergency medical assistance directly to you, when you are unable to call for help. What's more, you can record your medical information within the app, so there is no time wasted trying to locate you or find your medical history.

All the services within the app are available to the regular driver of the vehicle.

Business Insurance

We offer Business Insurance to South African small and medium business owners tailored to cover them against the insurable risks they face.  

We offer insurance for:

  • Professionals (accountants, lawyers, engineers)
  • Office (travel agents, estate agents, general office)
  • Guesthouses
  • Florists, beauty salons and so much more!

Business legal expense

Cover for legal expenses when defending labour-related proceedings and civil matters relating to contractual and non-contractual disputes.

Specialised liability

Directors and Omissions

This product provides coverage to directors & officers for legal liability arising from claims or lawsuits filed by shareholders, regulators, employees and others.

Errors and Omissions

This product covers you if you are found legally liable to pay damages and expenses to one of your clients because of your negligence in performing work for them which causes them financial loss.

Business Insurance | Auto & General |

Auto & General Insurance Company Ltd is an authorised financial services provider (FSP licence number: 16354).