Shackleton Life derives its business philosophy from the person after whom it is named, Sir Ernest Shackleton, the intrepid Antarctic explorer. Like Sir Ernest, Shackleton recognizes the importance of human capital - the people tasked with the day-to-day running of its businesses. Shackleton strength lies in its products and the people it employs who promote Shackleton’s core values of, Always putting clients first, Think and act like an owner, not an employee. Always act with integrity, Act honestly and take accountability for your actions, Trust - we always act in the interest of our clients and are truthful at all times building a trust relationship, One business one team, Excellence in all we do, Think contribution not title. Like Sir Ernest and his men, our people are innovative solution seekers. We endeavour to tailor make our product offerings to suit the requirements of our clients and the financial institutions to which we provide services.
The key tenets of our approach are:
- Long-term client relationships
- Easy accessible staff
- Fair and trustworthy processes
- All client treated equally