Hippo Staff Writer · Published 13 May 2025 · 4 min read
Ever felt that sinking feeling when your Medical Aid doesn't cover the full cost of a procedure? A R90,000 surgery where your Medical Aid only pays R30,000 leaves you with a R60,000 bill to cover yourself.
Medical expenses in South Africa can be steep, and while Medical Aid helps, it doesn't always cover the full amount. That's where Gap Cover steps in: a financial safety net designed to keep you from paying large out-of-pocket in-hospital expenses.
But what exactly is Gap Cover, how does it work, and why should you consider it? Let's break it down in simple terms.
Gap Cover is short-term insurance that pays the difference between what your Medical Aid covers and what your specialist actually charges.
Providers often charge well above Medical Aid tariffs, sometimes by hundreds of a percent, so even a good Medical Aid plan can leave you with a large shortfall.
Gap Cover closes that gap, but only works alongside Medical Aid, not instead of it.
Medical Aid providers set a rate, called the medical scheme tariff (MST), that they're willing to pay for different treatments and procedures. The problem is that many healthcare providers charge well above these rates, sometimes up to 500% more. Medical Aids in South Africa typically cover between 100% and 300% of the MST, depending on your plan.
Let's say your Medical Aid covers an in-hospital procedure at R101,000, but the total cost is R153,000. Without Gap Cover, you'd be responsible for paying the remaining R52,000 out of pocket.
Even a top-tier Medical Aid plan can leave you with co-payments and sub-limits that add up to a hefty bill. This is where Gap Cover can make a real difference, so you're not caught off guard by unexpected expenses.
Gap Cover is a short-term insurance product that fills the gap between what your Medical Aid pays and what your healthcare provider charges for in-hospital procedures. It's designed to stop you having to dip into savings or take on debt just to afford medical treatment.
Benefits vary by provider and can include:
Paying the difference between what your specialist charges and what your Medical Aid covers, often up to 500% above MST
Covering additional fees for procedures such as MRI or CT scans, which many Medical Aids only partially cover
Helping with costs when Medical Aids impose limits on certain treatments, like internal prosthetics or ICU stays
Covering shortfalls in chemotherapy, radiation therapy and other cancer treatments
Covering emergency treatments that may not be fully covered by Medical Aid
Trauma counselling, maternity cover or lump-sum pay-outs for serious illness, depending on the provider
Gap Cover isn't a replacement for Medical Aid. It works alongside it, so if you don't have Medical Aid, you won't qualify for Gap Cover.
Provider | Monthly premiums - starting with their entry level plans | Maximum coverage above scheme tariff available on their plans |
Total Risk Administrators | From R99 | Up to 700% |
Dis-Chem Health | From R152 | Up to 600% |
Zestlife | From R253 | Up to 500% |
Stratum Benefits | From R197 | Up to 500% |
Sirago | From R172 | Up to 500% |
Note: Premiums and benefits are subject to change. Always consult directly with providers for the most current information.
Waiting periods are a key thing to check before choosing a Gap Cover policy. Here's how the providers above compare:
Provider | Waiting periods |
Total Risk Administrators | No general waiting period. 10-month wait for specific procedures (spinal surgery, hernia repairs, endoscopic procedures, pregnancy and childbirth, joint replacements and more). 6-month wait for pre-existing conditions that may lead to hospitalisation (excluding cancer). |
Dis-Chem Health | 3-month general waiting period (accidents exempt). 12-month wait for pre-existing conditions. |
Zestlife | No general waiting period. 12-month wait for pregnancy and cancer treatment. 9 to 12-month wait for pre-existing conditions. |
Stratum Benefits | 1-month general waiting period (without GP Pre-Auth Waiver), or 2 months with it. Pre-existing condition waiting periods not specified. |
Sirago | 3-month general waiting period (accidents exempt). 6-month wait for specific procedures (myringotomy, adenoidectomy, tonsillectomy, hysterectomy unless due to malignancy, spinal or joint-related procedures unless due to accident). 10-month wait for pregnancy and confinement, and for any pre-existing conditions. |
Note: Waiting periods change over time. Confirm current terms directly with each provider before publishing.
Medical expenses are unpredictable, but being prepared can save you financial stress down the line. Gap Cover means that when life throws an unexpected medical bill your way, you're not left scrambling to pay it.
Instead of spending hours researching individual Gap Cover options, let us do the heavy lifting. Our online comparison tool lets you compare quotes from leading Gap Cover providers in South Africa, helping you find the best plan for your needs and budget.
This article is for informational purposes only and does not constitute financial, legal, medical or insurance advice. Hippo is a comparison site helping you evaluate quotes from trusted South African insurers. Always review policy details before making changes. Quotes are risk profile dependent and subject to annual review. No fees are charged for using Hippo’s comparison service. HAS (Pty) Ltd and HCS (Pty) Ltd are authorized FSPs. Terms and conditions apply.
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*Based on independent research by Kaufman Levin & Associates 2025.
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