Hippo Staff Writer · Published 8 August 2025 · 6 min read

Hours after a parent, spouse or child passes away, youâre hit with the reality of making the funeral arrangements â a task you may not have hands-on experience with. You may have attended dozens of funerals before and already know the rituals that take place during the burial, but how do you pull it all together yourself considering all the challenges and decisions? Youâre mourning the death of a loved one while dealing with the paperwork and all the decisions that involve money.
Hers's a quick checklist:
Information for an obituary
A funeral director
Burial or cremation
The casket or cremation container
A grave marker and inscriptions
The time and location for the service
Flower arrangement
Food
Photos that will be displayed
Funeral music and songs
What the deceased will wear
Funeral programme
Transportation and funeral cars
Who will perform the eulogy
Pallbearers
With the average funeral taking between three to seven days to organise, you need to quickly plan every detail to create a dignified send-off. This can introduce a lot of stress in an already difficult time. To help you get on track, weâve compiled a useful guide of what to do. When youâre done, we recommend you read our previous blog entry, Average Funeral Costs in South Africa, to get an idea of how much a funeral could cost you.

If you or any family member was nominated as a beneficiary in the deceasedâs policy, you need to lodge a claim to the Funeral policy provider as soon as possible so that you can you have money to cover some of the funeral costs. Most Funeral Cover providers deliver funds to the family within 48 hours, if the correct documents have been submitted. The documents needed for your claim may include the death certificate, banking details and the completed claim forms. Once they receive all the essential documentation, and the insurer confirms that youâve met the terms and conditions of your policy, the money should be paid to you.
Documents you may need:
Purpose | |
|---|---|
Death certificate | Official proof of death |
Deceasedâs ID | Confirms identity of the policyholder |
Beneficiaryâs ID | Confirms who the payout goes to |
Completed claim form | Required by the insurer to process the claim |
Banking details of beneficiary | To make the payout directly into your account |

The type of funeral depends on the cultural beliefs and the personal wishes of the deceased. One of the main choices to make regarding the funeral is normally between burial or cremation. The traditional, full-service funeral may involve a viewing of the body during a formal funeral service, using a hearse to transport the coffin to the cemetery where it is buried, a brief graveside service and a reception after the funeral. It is worth noting that a cremation is somewhat less expensive than a burial.
Options to consider:
Burial (with or without a service)
Cremation (with or without a service)
Green or eco-friendly burial
Religious or cultural requirements

In most cases you will need the services of a funeral parlour to assist with the funeral planning. They will work closely with you to arrange things like the necessary paperwork, collecting and storing the body, preparing the body, cemetery preparation, burial pamphlets, family transportation, obituary notice and flowers. When appointing a funeral home, be sure to take along a copy of the deceasedâs identity document, next of kinâs identity document, Funeral Cover policy, and a photo of the deceased for the obituary and hymn sheet.

You can either choose a coffin or a casket. The main differences are that coffins are narrow at the head and foot and are wide at the shoulders while caskets are rectangular in shape and are usually made of better quality material. Another option here is that you either can choose a coffin or casket from the funeral homeâs display room or approach a retailer that specialises in selling funerary boxes. Coffins and caskets come in different sizes, so youâll need to know the deceasedâs body type and measure them with the dimensions of the funerary box before buying it.
What to consider when choosing:
Coffin | Casket | |
|---|---|---|
Shape | Tapered at head and foot | Rectangular |
Material quality | Often basic or mid-range | Usually higher-end finishes |
Cost | Generally more affordable | Typically more expensive |
Availability | Widely available at most funeral homes | May require special order from a supplier |

If you opt not to dress the deceased in burial garments offered by the funeral home, you can buy new clothes or dress them in attire that they owned. Think about what the person might have liked to have been buried in, such as a favourite dress or piece of jewellery, or any outfit that represents a personal passion, hobby, occasion, or achievement. Collect these and take them to the funeral home.
Ideas for burial clothing:
Favourite outfit
Formal suit or dress
Cultural or religious garments
Special jewellery or keepsakes

Common flower arrangements at a funeral include a central flower arrangement adorning the lid of the casket, a spray of flowers arranged on a freestanding easel, and bouquets in baskets or vases. Common types of funeral flowers to consider are lilies, roses, carnations, and gladioli but feel free to use flowers that were personal favourites of the deceased. Communicate your choices with the funeral home.
Arrangement Style | Common Flowers Used |
|---|---|
Casket spray | Lillies, roses, carnations |
Standing easel | Gladioli, roses, mixed blooms |
Wreaths or bouquets | Carnations, lilies, roses |

When the coffin is carried into or out of the venue, it is customary to have a piece of music accompany the proceeding. Music can also be played during the service and usually represents the deceasedâs personal favourite songs or songs that they requested. You can also ask musician friends or family to sing at the funeral or hire a professional singer to perform at the service. The funeral home will mention all songs, hymns and singers in the funeral program.
Music considerations:
Entrance and exit songs
Favourite tracks or hymns
Live performers or recorded music
Religious or cultural music traditions

Food will usually be served at the post-funeral reception, usually held at the familyâs home. You can either prepare meals yourself or hire a catering company to cook and serve the food. Regardless of which option you choose, you need to ensure that there is enough food for the guests.
Catering options:
Home-cooked meals
Hired caterer
Buffet or plated service
Tea, snacks, or full meal

A memorial service usually takes place in the days between the death and funeral. The service is less formal than a funeral, with the body not present, during which friends and family gather to celebrate the life of the deceased. It is customary to serve guests with light snacks and drinks during the memorial service.
Memorial service checklist:
Venue booking
Invitations or notices
Light refreshments
Photos and slideshows

A eulogy is a tribute to the deceased during which the speaker acknowledges the life of the deceased. The content of the speech revolves around why the deceased was loved and will be missed and is usually delivered at the church service or graveside to provide comfort and closure to loved ones. While close friends or family are best suited to pay the tribute it can also be done by a church minister.
Tips for wrtting a greate eulogy:
Keep it personal and heartfelt
Include ancecdotes and stories
Mention the person's legacy and values
Practice beforehand
Planning a funeral can be daunting because it can apply extra strain during a time of mourning, but in the end it gives you the opportunity to honour and remember your deceased loved one. No one should have to have any additional amount of stress than what they already have, and having Funeral Cover can provide financial relief, while funeral homes can bring lots of practical experience to the table.
This article is for informational purposes only and does not constitute financial, legal, medical or insurance advice. Hippo is a comparison site helping you evaluate quotes from trusted South African insurers. Always review policy details before making changes. Quotes are risk profile dependent and subject to annual review. No fees are charged for using Hippoâs comparison service. HAS (Pty) Ltd and HCS (Pty) Ltd are authorised FSPs. Terms and conditions apply.
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