Contact your insurer when these things change…or else

Deputy President Cyril Ramaphosa recently announced that road users will not receive their licence disks when renewing their vehicle licence if they have not paid their e-toll fees. Many road users were concerned with the impact this may have on their insurance cover.


The free to use online insurance and financial comparison website,, provides insight on the matter and highlights some circumstances which do affect your cover. “Insurers have advised that failure to renew your vehicle licence will NOT impact your insurance cover,” says Derek Wilson, Head of, “There are however instances where you must inform your insurer should your circumstances change.”


Change in address


Should you move to a new home address you must inform your insurer as the premium is influenced by where the vehicle is parked at night, as well as the security measures in place at the new address. The address on your home contents cover should also be updated.


Regular driver changes


Many people change regular drivers within the household based on vehicle usage needs. Often spouses swap cars or parents hand a car over to a child who obtains their licence. In these instances you must inform your insurer of the new driver of a vehicle as it may affect the outcome of a claim.


Use of vehicle changes


In the event of a change in your job or career where you spend more or less time on the road, or if the use of a vehicle changes from personal to business use, advise your insurer immediately as the risk of an accident either increases or decreases based on usage, and as such you may not get paid out in the event of the claim if the insurer is not updated on your usage change.


Changes or repairs done on your vehicle


Should you be involved in an accident and have major repairs done to your vehicle, or need to repair your vehicle to ensure roadworthiness, you must supply your insurer with the proof of repairs done.


Changes to your home or home contents


Regularly check whether the insured value of your home contents items such as appliances, furniture and electronic devices, is correct based on the current replacement value.


A change in circumstances should not only be considered with your existing insurer. Whilst making amendments to your policy, also take the time to compare from a range of SA providers on as you could save on costs. “At least 8 out of 10 people could save an average of R427* per month on their car insurance by comparing quotes and benefits on our free to use site, says Wilson, You could use the additional savings to help pay for your monthly petrol bill”.


Established in 2007, is South Africa’s leading comparison website that helps consumers save money by comparing a range of SA providers across financial products such as car insurance, home insurance, life insurance, medical and more. Hippo is free to use and saves consumers the time and hassle of shopping around for the best deal since the website instantly retrieves real-time quotes from the different providers using the latest Internet technology. At least 8 out of 10 people could save an average of R427** per month on their car insurance. makes money by simply charging its partners a fee when a customer chooses to find out more about their products. The results consumers see, and the order in which they are presented, is in no way influenced by the fee charges its partners or any other factors other than the price of the product being compared. 


For more information, visit us on, connect with Hippo on LinkedIn,, like us on Facebook,, and follow us on Twitter @Hippo_co_za and YouTube,


Hippo Comparative Services (Pty) Ltd is an authorized financial services provider (FSP number: 16357).


*Based on a representative market research survey conducted by Kaufman Levin Associates, on behalf of Figures as in May 2015.  Risk Profile Dependent.



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