How easy is it to change/switch insurers?

“To improve is to change; to be perfect is to change often.” This quote by Winston Churchill is one of many that encourage change. But is change really that easy? Why are people often reluctant to change especially when it comes to service providers?


According to Harvard Business Review people resist change because they are comfortable with what they know, they are in control of what they are used to and they do not wish to go through the unnecessary hassles of change.


“Fortunately, due to the easy access of digital media and online comparison services, consumers now have more power at their fingertips to compare and switch from one brand to the next” says Derek Wilson, Head of


Consumers are able to gain knowledge on different products and service providers, as they have the information on hand to make an informed decision. They are also in control of selecting the best product or provider for their individual needs, and they can do this easily and hassle free online.


“Online comparison websites make it easier for South Africans to compare prices and assess the quality of products on offer. Comparison websites alleviate the discomforts of change, whilst still giving the consumer the benefit of switching from one provider to the next,” says Wilson.


If you are looking to compare prices and benefits or change your current insurer, provides an online, free to use platform where consumers can compare from a wide range of SA providers and see prices and benefits side by side. You could also save and average of R427* a month in premiums by comparing and switching insurers.


Established in 2007, is South Africa’s leading comparison website that helps consumers save money by comparing a range of SA providers across financial products such as car insurance, home insurance, life insurance, medical and more. Hippo is free to use and saves consumers the time and hassle of shopping around for the best deal since the website instantly retrieves real-time quotes from the different providers using the latest Internet technology. At least 8 out of 10 people could save an average of R427* per month on their car insurance. makes money by simply charging its partners a fee when a customer chooses to find out more about their products. The results consumers see, and the order in which they are presented, is in no way influenced by the fee charges its partners or any other factors other than the price of the product being compared. 


For more information, visit us on, connect with Hippo on LinkedIn,, like us on Facebook,, and follow us on Twitter @Hippo_co_za and YouTube,


Hippo Comparative Services (Pty) Ltd is an authorized financial services provider (FSP number: 16357).


*Based on a representative market research survey conducted by Kaufman Levin Associates, on behalf of in May 2014.  Risk Profile Dependent.



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